Patient satisfaction
9/10
IS SATISFIED
90%
RECOMMENDS
97%
REPITE
35.000
PATIENTS PER YEAR
Results of the satisfaction surveys conducted with our patients throughout 2020.
OVER 30 YEARS
TAKING CARE OF YOUR EYES
At Oftalmedic Salvà we attach the utmost importance to the concept of patient satisfaction, since it is a highly valuable indicator when evaluating the results of our clinical activity and activating improvement mechanisms if necessary.
The patient is at the center of all our actions. Therefore, achieving their satisfaction means offering an effective and lasting solution to their visual problem and achieving their optimal recovery.
To ensure that we meet this objective of patient satisfaction, we have our own methodology that allows us to know, understand and assume first hand what their needs are and also their real expectations.
Thus, patients’ opinions become the best source of information for reorienting our care processes to incorporate their point of view and to improve our ophthalmology service on a daily basis.
We understand that the patient plays an active role in healthcare. For this reason, we have enabled different communication tools that encourage their participation in health services and help us to increase the quality of such provision.
MORE REASONS
We want to know your opinion
Your opinion is relevant to us because it helps us to offer you the best level of service.
We are interested in hearing about your experience at Oftalmedic Salvà and for this reason we encourage you to share it on Google with other patients through the following link:
